Posts Tagged ‘communication’
Using standardized patients to assess communication skills in medical and nursing students
Background:
A number of recent developments in medical and nursing education have highlighted the importance of communication and consultation skills (CCS). Although such skills are taught in all medical and nursing undergraduate curriculums, there is no comprehensive screening or assessment programme of CCS using professionally trained Standardized Patients Educators (SPE’s) in Ireland. This study was designed to test the content, process and acceptability of a screening programme in CCS with Irish medical and nursing students using trained SPE’s and a previously validated global rating scale for CCS.
Methods:
Eight tutors from the Schools of Nursing and Medicine at University College Cork were trained in the use of a validated communication skills and attitudes holistic assessment tool. A total of forty six medical students (Year 2 of 5) and sixty four nursing students (Year 2/3 of 4) were selected to under go individual CCS assessment by the tutors via an SPE led scenario. Immediate formative feedback was provided by the SPE’s for the students. Students who did not pass the assessment were referred for remediation CCS learning.
Results:
Almost three quarters of medical students (33/46; 72%) and 81% of nursing students (56/64) passed the CCS assessment in both communication and attitudes categories. All nursing students had English as their first language. Nine of thirteen medical students referred for enhanced learning in CCS did not have English as their first language.
Conclusions:
A significant proportion of both medical and nursing students required referral for enhanced training in CCS. Medical students requiring enhanced training were more likely not to have English as a first language.
New Insight Into Nerve Cell Communication
Communication between nerve cells is vital for our bodies to function. Part of this communication happens through vesicles containing signalling molecules called neurotransmitters. The vesicle fuses with the nerve cell membrane; the neurotransmitters are released and quickly recorded by the next nerve cell…
New insight in nerve cell communication
New nano research gives important insights in nerve cell communication that will help the fight against nerve pain following amputation and diabetes. Researchers have studied, with nanotechnology techniques, the way proteins recognize the small membrane vesicles that transmit signaling molecules from one nerve cell to another.
Team Preop Briefing Improves Communication, Reduces Errors
A short, preoperative team briefing prior to cardiac surgery – where each person on the team speaks – improves communication and reduces errors and costs, according to a pilot study conducted at Mayo Clinic. Mayo researchers believe this is the first such study to use real-time observations to measure the effect of preoperative briefings on specific disruptions to surgery.
Assessing clinical communication skills in physicians: Are the skills context specific or generalizable?
Background:Communication skills are essential for physicians to practice Medicine. Evidence for the validity and domain specificity of communication skills in physicians is equivocal and requires further research. This research was conducted to adduce evidence for content and context specificity of communication skills and to assess the usefulness of a Generic instrument for assessing communication skills in International Medical Graduates (IMGs).MethodA psychometric design was used for identifying the reliability and validity of the communication skills instruments used for high-stakes exams for IMG’s. Data were collected from 39 IMGs (19 men – 48.7%; 20 women – 51.3%; Mean age = 41 years) assessed at 14 station OSCE and subsequently in supervised clinical practice with several instruments (patient surveys; ITERs; Mini-CEX). Results:All the instruments had adequate reliability (Cronbach’s alpha: .54 – 96). There were significant correlations (r range: 0.37 – 0.70, p < .05) of communication skills assessed by examiner with standardized patients, and of mini-CEX with patient surveys, and ITERs. The intra-item reliability across all cases for the 13 items was low (Cronbach's alpha: .20 - .56). The correlations of communication skills within method (e.g., OSCE OR clinical practice) were significant but were non-significant between methods (e.g., OSCE and clinical practice).Conclusion:The results provide evidence of context specificity of communication skills, as well as convergent and criterion-related validity of communication skills. Both in OSCEs and clinical practice, communication checklists need to be case specific, designed for content validity.
Evaluation of a communication skills program for first-year medical students at the University of Toronto
Background:Effective doctor-patient communication has been linked to numerous benefits for both patient and physician. The purpose of this study was to evaluate the effectiveness of the University of Toronto’s Therapeutic Communication Program (TCom) at improving first-year medical students’ communication skills.Methods:Data were collected during the 1996/97, 1997/98, 1998/99 and 1999/00 academic years. The study used a repeated measures design with a waiting list control group: students were randomly assigned to groups starting the educational intervention in either September (N = 38) or February (N = 41), with the latter being used as a control for the former. Communication skills were assessed at the pre- and post-intervention times and at the end of the academic year from the perspectives of student, standardized patient and external rater.Results:Only the external rater, using an instrument designed to assess the students’ empathy based on their written responses, showed a time x group interaction effect (p = 0.039), thereby partially supporting the hypothesis that TCom improved the students’ communication skills. Students rated themselves less positively after participation in the program (p = 0.038), suggesting that self-evaluation was an ineffective measure of actual performance or that the program helped them learn to more accurately assess their abilities.Conclusions:The lack of strong findings may be partly due to the study’s small sample sizes. Further research at other medical or professional schools could assess the effectiveness of similar courses on students’ communication skills and on other capacities that were not measured in this study, such as their understanding of and comfort with patients, the doctor-patient relationship, and their ability to give and receive feedback.
Using television shows to teach communication skills in internal medicine residency
Background:To address evidence-based effective communication skills in the formal academic half day curriculum of our core internal medicine residency program, we designed and delivered an interactive session using excerpts taken from medically-themed television shows. Methods:We selected two excerpts from the television show House, and one from Gray’s Anatomy and featured them in conjunction with a brief didactic presentation of the Kalamazoo consensus statement on doctor-patient communication. To assess the efficacy of this approach a set of standardized questions were given to our residents once at the beginning and once at the completion of the session.Results:Our residents indicated that their understanding of an evidence-based model of effective communication such as the Kalamazoo model, and their comfort levels in applying such model in clinical practice increased significantly. Furthermore, residents’ understanding levels of the seven essential competencies listed in the Kalamazoo model also improved significantly. Finally, the residents reported that their comfort levels in three challenging clinical scenarios presented to them improved significantly. Conclusion:We used popular television shows to teach residents in our core internal medicine residency program about effective communication skills with a focus on the Kalamazoo’s model. The results of the subjective assessment of this approach indicated that it was successful in accomplishing our objectives.
A tool for self-assessment of communication skills and professionalism in residents
Background:Effective communication skills and professionalism are critical for physicians in order to provide optimum care and achieve better health outcomes. The aims of this study were to evaluate residents’ self-assessment of their communication skills and professionalism in dealing with patients, and to evaluate the psychometric properties of a self-assessment questionnaire. Methods:A modified version of the American Board of Internal Medicine’s (ABIM) Patient Assessment survey was completed by 130 residents in 23 surgical and non-surgical training programs affiliated with a single medical school. Descriptive, regression and factor analyses were performed. Internal consistency, inter-item gamma scores, and discriminative validity of the questionnaire were determined.Results:Factor analysis suggested two groups of items: one group relating to developing interpersonal relationships with patients and one group relating to conveying medical information to patients. Cronbach’s alpha (0.86) indicated internal consistency. Males rated themselves higher than females in items related to explaining things to patients. When compared to graduates of U.S. medical schools, graduates of medical schools outside the U.S. rated themselves higher in items related to listening to the patient, yet lower in using understandable language. Surgical residents rated themselves higher than non-surgical residents in explaining options to patients.Conclusion:This appears to be an internally consistent and reliable tool for residents’ self-assessment of communication skills and professionalism. Some demographic differences in self-perceived communication skills were noted.
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